Our Education Agents

Currently authorised agents

The following agents hold a current written agreement with ALIT and are authorised to refer prospective
students to us. Anyone not named here is not authorised to represent ALIT.

Agent	Country / region	Status
MirandaAupass Pty Ltd	Australia	Currently authorised

Last updated: 2 September 2026. To confirm an agent’s current
status at any time, contact ALIT on (03) 9917 5018 or
info@alit.edu.au.

If an agent’s authorisation changes

We update this list promptly when an agent’s authority changes. If you are dealing with someone who
told you they represent ALIT and they are no longer named above, contact us before you go any further —
on (03) 9917 5018 or
info@alit.edu.au. Checking costs you nothing and takes a minute.

What we require of our agents

Every agent works under a current written agreement with ALIT that sets out how they must behave. Under
that agreement and our Education Agent Management Policy:

• They must represent ALIT accurately. Course details, duration, fees, entry requirements and
  outcomes must match what ALIT actually delivers.
• We approve their marketing before it is used. An agent cannot advertise ALIT courses with
  material we have not seen and approved.
• They must not make guarantees we do not make — about employment, migration outcomes, or a
  guaranteed fast pathway.
• They must handle your information properly, under the privacy and data obligations in their
  agreement. See our Privacy Policy.
• We review every agent’s performance at least annually, including the quality of referrals and
  any complaints, and we document the findings and any action taken.
• We do not accept students from an agent engaging in dishonest or non-compliant conduct, and we
  may terminate that agent.

Reporting an agent

If an agent has misled you, pressured you, asked you for fees, or behaved in a way you think is wrong, tell
us. You will not be disadvantaged for reporting it, and it will not affect your application or enrolment.

1. Contact us — complaints@alit.edu.au,
   (03) 9917 5018, or in person at 500 Spencer St, West Melbourne, Melbourne VIC 3003.
2. Tell us what happened — the agent’s name, what they said or did, and when. Keep any
   messages or documents if you can.
3. We investigate under our
   Complaints and Appeals process, with the same
   timeframes: acknowledged within 5 working days, with a written outcome within 20 working days.
4. We act — outcomes range from corrective action with the agent through to terminating the
   agreement. Material conduct issues are escalated to ALIT’s governance.

You can also raise agent conduct with the Overseas Students Ombudsman at
ombudsman.gov.au, free
and independent of ALIT.