Course Progress and Attendance

What satisfactory progress means

How we work it out. At the end of each study period we compare the units you have completed
against the units scheduled for that point in your course. If the shortfall means the remaining units cannot
realistically be completed by the end date shown on your CoE, your progress is unsatisfactory and we begin the
support process. It is a comparison you can check yourself at any time — ask us and we will show you
where you sit.

Attendance

Attendance requirements depend on your course.

Course type	Requirement
Courses with mandatory hours — where a licensing authority or the training product sets them, such as licensed security training and first aid	All mandatory hours and practical activities must be completed, as well as satisfactory course progress. Missing a session means arranging a catch-up before you can be assessed.
All other courses	We monitor course progress, not attendance percentages. You are expected to attend and follow your training plan — students who stop attending stop progressing, and that is what triggers our support process.

Your course page and your Student Agreement state which applies to you.

If you are at risk — what happens

1. We identify it early — through assessment outcomes, attendance where it applies to your
   course, engagement and welfare indicators. These are the same early-warning triggers used for every ALIT
   student.
2. Student Services contacts you — to understand what is actually going on. Health, work,
   money, family, language, isolation: these are common and none of them make you a problem student.
3. We agree an intervention strategy — a documented Individual Support Plan setting out the
   support you will receive, any adjusted timeline, and dates to review it. See
   Student support.
4. We record how it goes — the support provided and your response are documented, and the plan
   is reviewed on the agreed dates.

If progress does not improve

Where, after intervention, you have breached the progress or attendance requirements that apply to your
course, the following process applies — and every step of it protects your right to be heard:

1. Intention to Report notice — you receive a written notice setting out the breach, our
   decision, and your right to appeal.
2. 20 working days to appeal — you may appeal internally under
   Complaints and appeals, at no cost, with a
   support person if you wish.
3. Your enrolment continues during the appeal — while an internal or external appeal is under
   way, except in the limited circumstances the National Code permits.
4. Reporting — only if you do not appeal, or the appeal is unsuccessful, is the matter reported
   through PRISMS as the National Code requires.

What reporting means for your visa

Being reported for unsatisfactory course progress or attendance can affect your student visa. ALIT cannot
give you visa advice — contact the Department of Home Affairs at
homeaffairs.gov.au. What we can do is support you well before
it reaches that point, which is the entire purpose of this process.