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STUDENT RESOURCES
Student Policies
The policies that set out your rights, your responsibilities and the processes that
affect you as an ALIT student. Each page tells you what the policy means in practice, and links to the
approved policy document behind it.
START HERE
What to Check Before You Enrol ↗
Everything you should read and confirm before paying for an ALIT course: fees, duration, delivery, entry requirements, licensing, placement, support and refunds.
QUICK ACCESS
Fees, Refunds and Cancellations ↗
ALIT course fees, what your fee includes, when payment is due, and how refunds work for domestic and international students, including provider default and cancellation.
QUICK ACCESS
Complaints and Appeals ↗
How ALIT students lodge a complaint or appeal, the timeframes for a response, your right to a support person, and the free external review options available to you.
Find the policy you need
Browse by topic, or search for a word or phrase.
Before you enrol
Before you enrol
Fees, Refunds and Cancellations ↗
ALIT course fees, what your fee includes, when payment is due, and how refunds work for domestic and international students, including provider default and cancellation.
Domestic Fee and Refund Schedule v1.0; P2.2; P5.6
Before you enrol
RPL and Credit Transfer ↗
Apply for Recognition of Prior Learning or credit transfer at ALIT. What evidence you need, how the assessment works, fees, timeframes and your right to appeal.
P1.4 RPL and Credit Transfer; P1.9 Mutual Recognition
Before you enrol
Enrolment and Withdrawal ↗
How enrolment works at ALIT: age and entry requirements, your USI, the Student Agreement you sign before paying, and how to withdraw or change your enrolment.
P2.2 Enrolment, Student Agreement and Fees
Before you enrol
Age Requirements and Younger Students ↗
Minimum age requirements for ALIT courses, why CRICOS and licensed courses require you to be 18 or over, consent for students under 18, and our child safety commitment.
CRICOS-PS-U18; P5.9 Child Protection
Before you enrol
Our Education Agents ↗
The education agents authorised to represent ALIT, how to check an agent is genuine, why agents never collect fees, and how to report agent misconduct.
P5.2 Education Agent Management
Before you enrol
What to Check Before You Enrol ↗
Everything you should read and confirm before paying for an ALIT course: fees, duration, delivery, entry requirements, licensing, placement, support and refunds.
P2.1 Marketing, Advertising and Pre-Enrolment Information
While you study
While you study
Assessment and Reassessment ↗
How assessment works at ALIT, what competent and not yet competent mean, your reassessment attempts, and how to appeal an assessment decision.
P1.2 Assessment, Validation and Moderation
While you study
Student Support and Reasonable Adjustment ↗
Academic, language and wellbeing support available to ALIT students, how to request a reasonable adjustment, and what happens if you start falling behind.
P2.4 Student Support, At-Risk Intervention and Reasonable Adjustment
While you study
Access and Equity ↗
ALIT is committed to a learning environment free from discrimination, harassment and bullying. Your rights, what is not tolerated, and how to report a concern.
P2.9 Equal Opportunity, Anti-Discrimination and Bullying Prevention
While you study
Academic Integrity and the Use of AI ↗
What academic integrity means at ALIT, when you may use generative AI in assessment, how we check authenticity, and what happens if misconduct is suspected.
P1.3 Academic Integrity and Artificial Intelligence
While you study
Student Code of Conduct ↗
The standards of behaviour expected of ALIT students, what counts as misconduct, how breaches are managed fairly, and your right to respond and appeal.
P2.10 Student Code of Conduct
While you study
Training Product Transition ↗
What happens to your enrolment when a qualification or unit is superseded or removed: how ALIT transitions you, the 12-month rule, and the effect on your certification.
P1.10 Training Product Transition
While you study
Work Placement ↗
How work placement works at ALIT: what you must complete beforehand, supervision, your evidence pack, insurance and safety, and what happens if a placement falls through.
P1.5 Work Placement and Workplace-Based Training
When you finish
When you finish
Certificates and Statements of Attainment ↗
When ALIT issues your qualification or statement of attainment, what must be complete first, the 30-day timeframe, and how to request a replacement document.
P4.8 Certification, Issuance and AQF Compliance
If something goes wrong
If something goes wrong
Complaints and Appeals ↗
How ALIT students lodge a complaint or appeal, the timeframes for a response, your right to a support person, and the free external review options available to you.
P2.5 Complaints and Appeals
If something goes wrong
Privacy Policy ↗
How ALIT collects, uses, stores and protects your personal information, who we share it with, and how to access, correct or complain about it.
P4.6 Privacy, Records and Information Security
If something goes wrong
Critical Incidents and Emergencies ↗
What to do in an emergency at ALIT, who to contact at any hour, and the support available to students affected by a critical incident.
P2.6 Critical Incident
If something goes wrong
Feedback and Suggestions ↗
Share feedback, a compliment or a suggestion with ALIT without making a formal complaint, and see what we do with what you tell us.
P4.3 Continuous Improvement and Self-Assurance
International students
International students
Transferring to Another Provider ↗
How ALIT assesses international student transfer requests, the six-month restriction under the National Code, the factors we weigh, and your right to appeal a refusal.
P5.5 Overseas Student Transfer
International students
Course Progress and Attendance ↗
How ALIT monitors course progress and attendance for international students, the support you receive if you are at risk, and what happens before any report is made.
P5.3 Course Progress and Attendance Monitoring
International students
Deferral, Suspension and Cancellation ↗
When an international student can defer or suspend study at ALIT, when ALIT may suspend or cancel an enrolment, your 20-working-day appeal right, and visa implications.
P5.4 Deferral, Suspension and Cancellation
International students
International Student Support and Orientation ↗
Support available to ALIT international students: your contact officer, orientation, visa obligations, health cover, accommodation, emergencies and where to get help.
P5.8 Overseas Student Support and Welfare; P2.7 Orientation
Common questions
Where can I find ALIT’s student policies?
ALIT’s student-facing policies are published at alit.edu.au/resources/policies/. Each page
explains what the policy means in practice and links to the approved policy document behind it, with its
version number, effective date and next review date.
Are ALIT’s policies current?
ALIT’s approved policy documents are controlled through its document management system, with version,
approval and review information recorded for each. The student policy suite is version 2.0, effective
1 July 2026, with the next scheduled review on 1 July 2027. The version and effective date of the source
policy behind each page are shown in the tables above.
Does ALIT publish all of its policies?
ALIT publishes student-facing policy pages covering the principal rights, responsibilities and processes
relevant to students. Additional controlled operational documents covering governance, risk, training and
assessment strategy, workforce and records management are maintained internally and are provided to
regulators on request.
About these policies. ALIT’s approved policy documents are controlled through its document
management system, with version, approval and review information recorded for each. The version shown here
is the source policy version; each page
also records the management decisions that apply to it. If a page and a policy document ever appear to
disagree, tell us at compliance@alit.edu.au — we want to
fix it.
ALIT maintains further controlled operational documents covering governance, risk, training and
assessment strategy, workforce and records management. These are not published because they set out
internal operating procedures rather than student rights, and are provided to regulators on request.